Our vision

To be the leading and most trusted tour company in Uganda and all over the world, providing exceptional travel experiences that showcase the beauty, diversity, and cultural heritage of our country.

Our Mission

Our mission is to create unforgettable travel experiences for our clients by offering personalized, innovative, and top-quality services. Through our expert knowledge, commitment to sustainability, and strong partnerships with local communities, we aim to promote responsible tourism and contribute to the socio-economic development of Uganda.

Core Values

Customer Satisfaction

We prioritize the needs and desires of our clients, ensuring that their travel experience exceeds their expectations. We strive to provide exceptional service, attention to detail, and personalized itineraries tailored to their preferences.

Integrity

We are committed to conducting our business with the highest level of professionalism, honesty, and transparency. We maintain ethical practices, respect local cultures and customs, and uphold legal and environmental standards.

Sustainability

We are dedicated to promoting sustainable tourism practices that minimize negative impacts on the environment and contribute to the conservation of Uganda’s natural and cultural heritage. We support local initiatives, engage in responsible wildlife viewing, and encourage our clients to be mindful of their ecological footprint.

Expertise

Our team consists of knowledgeable and passionate travel experts who possess in-depth understanding of Uganda’s diverse destinations, wildlife, and cultural attractions. We continuously update our knowledge and skills to provide accurate information and expert guidance to our clients.

Collaboration

We value strong partnerships with local communities, suppliers, and other stakeholders in the tourism industry. By working together, we aim to create mutually beneficial relationships, support local economies, and foster cultural exchange.

Safety & Wellbeing

We prioritize the safety and well-being of our clients throughout their travel experience. We carefully select reliable and accredited partners, ensure well-maintained vehicles, and provide comprehensive travel insurance options for our clients’ peace of mind.

Excellence

We strive for excellence in all aspects of our business, from the planning and execution of itineraries to the quality of our customer service. We set high standards for ourselves and constantly seek feedback to improve and enhance our services.

By adhering to these core values, Eda and Lubs Travels aims to become the preferred choice for travelers seeking unforgettable experiences in Uganda, while making a positive impact on the environment and local communities.

Meet a committed team of experts, well experienced in the business with exemptional and unique customer-oriented culture, hacked with manifold professionals in different business aspects, it’s all in one experience you will get if you meet this team at Eds and Lubs travel agency Ltd.